Terms of Service

GLISSI PTY LTD – TERMS OF SERVICE

ACN: 689 516 783
Registered in: South Australia
Governing Jurisdiction: Australia (Federal and State laws)

Effective Date: 01/03/2025
Last Updated: 12/08/2025

OVERVIEW

This website is operated by Glissi Pty Ltd (“Glissi”, “we”, “us”, “our”). Throughout the site, “you” refers to the user, customer, or browser of this site.

Glissi offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our website and/or purchasing products from us, you agree to be bound by these Terms of Service (“Terms”), which include our Privacy Policy, Returns Policy, and any additional terms referenced herein or available by hyperlink.

These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and/or contributors of content.

If you do not agree to these Terms, you must immediately cease using our website and services.

SECTION 1 – LEGAL & REGULATORY COMPLIANCE

  1. Australian Consumer Law (ACL):
    These Terms do not exclude, restrict, or modify any consumer guarantees, rights, or remedies under the Competition and Consumer Act 2010 (Cth) or any other applicable legislation which cannot lawfully be excluded or limited.

  2. Therapeutic Goods Administration (TGA) Compliance:

    • The Glissi electric flosser is classified as a consumer oral hygiene device and is not a medical device registered with the TGA.

    • By purchasing and using the product, you acknowledge and agree that Glissi makes no therapeutic claims and does not guarantee prevention, treatment, or cure of any medical, dental, or oral health conditions including, but not limited to, gingivitis, dental caries (cavities), periodontitis, halitosis, oral infections, or any other disease or disorder.

    • The product is intended solely as a tool to support efficient, easy, and consistent oral hygiene practices. You should seek professional dental advice for diagnosis or treatment of any oral health condition.

  3. No Medical Advice:
    Any content, guidance, or instructions provided by Glissi are for general information purposes only and do not substitute professional dental or medical advice. Always consult a qualified dental professional before changing your oral care routine.

SECTION 2 – ONLINE STORE TERMS

  • By agreeing to these Terms, you confirm you are at least 18 years old or have the consent of a parent/guardian.

  • You may not use our products for any unlawful purpose.

  • Any breach of these Terms will result in immediate termination of your right to use our services.

SECTION 3 – GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone at any time for any reason permitted by law.

  • Content may be transferred unencrypted across networks (excluding payment data, which is encrypted under PCI-DSS standards).

  • You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written consent.

SECTION 4 – PRODUCT INFORMATION & LIMITATIONS

  • We make every effort to display product images and descriptions accurately; however, variations may occur.

  • We reserve the right to:

    1. Limit sales by person, region, or jurisdiction.

    2. Change product pricing or discontinue products at any time without notice.

  • We do not warrant that the product will meet individual expectations or be error-free.

SECTION 5 – HEALTH & SAFETY WARNINGS

By purchasing and using the Glissi electric flosser, you agree that:

  1. You have no oral conditions that contraindicate use (such as recent oral surgery, severe periodontal disease, loose teeth, or oral trauma).

  2. You will read and follow all safety instructions.

  3. You accept full responsibility for any misuse or failure to follow safety instructions.

SECTION 6 – LIMITATION OF LIABILITY

To the fullest extent permitted by law:

  1. No consequential damages: We are not liable for any indirect, incidental, or consequential loss, including loss of profits, data, or reputation.

  2. Maximum liability: Our liability is limited, at our option, to replacement of the goods, supply of equivalent goods, or refund of the purchase price.

  3. Exclusions: We are not liable for damage resulting from:

    • Misuse, neglect, or unauthorised modifications

    • Failure to follow user instructions

    • Use for purposes other than intended oral hygiene

SECTION 7 – RETURNS & REFUNDS

Our Returns Policy complies with the Australian Consumer Law and is available [here]. No change-of-mind refunds are offered unless required by law.

SECTION 8 – PRIVACY & DATA SECURITY

  • Personal information is collected, stored, and used in accordance with the Privacy Act 1988 (Cth).

  • We comply with the Notifiable Data Breaches Scheme.

  • Payment details are processed securely and are not stored on our servers.

SECTION 9 – GOVERNING LAW

These Terms are governed by the laws of Australia. Any disputes shall be resolved in the courts of Queensland or South Australia, at our discretion.

SECTION 10 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of our site after changes constitutes acceptance of the updated Terms.

SECTION 11 – CONTACT INFORMATION

Glissi Pty Ltd
ACN 689 516 783
Email: glissi.team@gmail.com
Registered in South Australia, operating in Queensland, Australia.